At AndamanLove, we understand that booking tours and experiences online requires trust. We are committed to protecting the personal information you provide and ensuring its confidentiality. By accessing or using our website, www.andamanlove.com, you agree to the terms of this Privacy Policy. Please review this policy periodically, as it may be updated from time to time without prior notice.
The website www.andamanlove.com (hereinafter referred to as the “Website”) is operated by AndamanLove, with registered email info@andamanlove.com. In this Policy, “You” or “User” refers to anyone accessing the Website or using our services, and “We”, “Us”, or “Our” refers to AndamanLove and its operators.
We collect the information you provide while using the Website, including your name, email address, phone number, postal address, billing information such as credit or debit card details, and other information necessary to complete bookings or inquiries. We also collect data about your interactions with the Website, such as pages viewed, search queries, and the tours or services you explore.
Certain technical information is automatically collected when you visit the Website, including your IP address, device type, operating system, browser type, and browsing behavior. This data helps us improve the user experience, personalize services, and prevent fraudulent activity. We do not knowingly collect personal information from children under 13 years of age, and if we become aware that a child has provided personal data, we will take steps to delete it promptly.
The information collected is primarily used to process bookings, provide updates on reservations, respond to inquiries, and deliver services requested on the Website. We may also use your information to enhance our products and services, communicate promotions, personalize your experience, and prevent misuse of the Website. Billing information is used solely for transaction purposes, while other personal information may be used to resolve disputes, provide customer support, or conduct internal research to improve the Website and our services.
We may disclose your information to comply with legal obligations, respond to governmental authorities, enforce our policies, or protect the rights, property, or safety of our users or the public. Information may also be shared with third parties, such as payment processors or banks, solely to complete bookings or resolve disputes.
We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device to remember preferences and track usage patterns. We use essential cookies required for website functionality, analytics cookies to understand website usage and improve services, and marketing cookies to provide personalized offers and promotions. You can configure your browser to block cookies, but some Website features may not function properly if cookies are disabled.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, or enforce agreements. Once no longer needed, we securely delete or anonymize the data.
Users have the right to access the personal data we hold about them, correct or update inaccurate information, request deletion of personal data where legally permitted, restrict or object to certain data processing, and withdraw consent at any time where applicable. To exercise any of these rights, you may contact our Grievance Officer at info@andamanlove.com.
We implement administrative, technical, and physical safeguards to protect your personal information. Sensitive data, such as payment details, is encrypted during transmission and handled only by authorized personnel or trusted payment processors.
Our Website may include links to third-party websites and may use third-party services for payments, analytics, or advertising. We are not responsible for the privacy practices or content of these external sites. Data shared with third parties is governed by their respective privacy policies.
All content, design, and material on the Website are owned by AndamanLove and may not be reproduced or used without prior authorization.
For any privacy-related concerns, you may contact our Grievance Officer, Andaman Love, at info@andamanlove.com.
Any dispute arising from the use of the Website or this Privacy Policy will first be attempted to be resolved amicably. If unresolved within thirty days, disputes will be referred to arbitration conducted in English at Port Blair, Andaman & Nicobar Islands, India. The decision of the arbitrator will be final and binding, and all disputes shall be governed under Indian law.